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課程名稱 |
作業管理
Operations Management |
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開課學期 |
106-2 |
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授課對象 |
企業管理組 |
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授課教師 |
郭佳瑋 |
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課號 |
BA2005 |
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課程識別碼 |
701 21500 |
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班次 |
01 |
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學分 |
3.0 |
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全/半年 |
半年 |
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必/選修 |
必修 |
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上課時間 |
星期二2,3,4(9:10~12:10) |
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上課地點 |
管一405 |
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備註 |
本課程中文授課,使用英文教科書。
限本系所學生(含輔系、雙修生) 且 限學士班二年級以上
總人數上限：50人 |
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Ceiba 課程網頁 |
http://ceiba.ntu.edu.tw/1062BA2005_01 |
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課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
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課程大綱
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為確保您我的權利,請尊重智慧財產權及不得非法影印
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課程概述 |
Please see the syllabus |
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課程目標 |
1.Understand the role and importance of OM in an organization
2.Learn the fundamental concepts, tools and methodologies in OM
3.Acquire knowledge about context of application, managerial skills and better attitudes in learning
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課程要求 |
1.Choose and fix your seat in classroom (based on the seat you choose in the second week).
2.Form your discussion group for the whole semester (Basically 4~5 students per group, totally 9~10 groups. Final group assignment will be determined in the first class).
3.Participate actively, both in the class and in the group.
4.Complete the case assignments and readings before coming to the class.
5.In order to get good grade in this course, course slides are NOT the only teaching materials. You need to read the textbook, slides, articles and cases for well preparation.
6.Peer evaluation may be conducted at the end of the semester. Evaluation reflects each student’s effort in group project and is regarded as a reference to the instructor.
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預期每週課後學習時數 |
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Office Hours |
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指定閱讀 |
1. Heizer Render, and Munson, Operations Management Sustainability and Supply Chain Management, Pearson, 12th ed., 2017. (華泰文化 Hwa Tai Publishing)
2. The Goal -- by Ely Goldratt
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參考書目 |
Please see the syllabus |
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評量方式
(僅供參考) |
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週次 |
日期 |
單元主題 |
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第2週 |
3/06 |
Introduction to operations management |
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第3週 |
3/13 |
Process strategy (case：尚品鐵板燒) |
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第4週 |
3/20 |
Process improvement and reengineering |
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第5週 |
3/27 |
Lean system and TOC |
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第6週 |
4/03 |
No class (holiday) |
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第7週 |
4/10 |
Service management (case：Shouldice) |
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第8週 |
4/17 |
Service innovation |
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第9週 |
4/24 |
Sales and operations planning |
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第10週 |
5/01 |
Inventory management |
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第11週 |
5/08 |
Guest Talk (self-study due) |
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第12週 |
5/15 |
Revenue management (case: Keurig) |
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第13週 |
5/22 |
Company Visit |
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第14週 |
5/29 |
Supply chain management |
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第15週 |
6/05 |
Supply chain intergration (case: New balance) |
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第16週 |
6/12 |
Final exam |
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第17週 |
6/19 |
Final project presentation |
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